Contact us
If you have any questions about our products, would like a custom order, would like to share inspiration and suggestions, or have any other concerns, please do not hesitate to contact us. We look forward to your message and your call.
To the contact form
E-mail:
cs@faerelli.com
Our concierge team responds within 24 hours – worldwide.
Phone:
+49 (0) 171 1603048
For private consultations, appointment scheduling and personal inquiries.
⌂ FAERELLI Atelier & Office
Via dell'Arte 12, 20123 Milan, Italy
⌂ FAERELLI HQ Europe
Forstweg 1, 14656 Brieselang, Germany
⌂ FAERELLI HQ America
244 Fifth Avenue, New York, NY 10001, United States
Transparency, trust and the highest level of craftsmanship.
YOUR QUESTIONS. OUR EXPERTISE.
FAQ
Yes. FAERELLI delivers to almost every country in the world. Every order is individually packaged, insured, and shipped with the utmost care.
Yes. Every FAERELLI opal is 100% natural, responsibly sourced, and internally tested by the GSB certification house. Each piece therefore receives its own certificate of authenticity and quality, issued exclusively by FAERELLI.
Each piece undergoes more than 12 internal inspection stations, each with approximately 5-7 quality checks. From the mine to the final polishing, our goldsmiths, gemologists, and certificate examiners guarantee a level of quality that is unparalleled worldwide.
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